This article was machine translated and may contain translation errors.
Common Problems
- My credit card was charged multiple times for the same subscription
- My PayPal account was charged twice for the same order
If your credit card or bank account statement shows two (or more) charges for the same order, this means your financial institution set funds on hold until the transaction settles. However, you will be charged only once.
Authorization holds are a common banking practice. Only your financial institution can remove an authorization hold.
Please log in to submit feedback.
Did you find this article helpful?
Great! Help us improve. Please rate the following from a scale of 1 to 5 stars:
Sorry to hear that! We'd like to know what's wrong. Please check any which apply:
Thanks for your feedback!