Common Problems
I have promotional packs and don't know where to claim them.I am trying to claim a Hearthstone promotional pack but am receiving an error.
You can claim a total of 15 free promotional packs for Hearthstone.
If you attempt to claim card packs cross-region, you may experience a delay if the other region is offline or in maintenance. You'll receive the cards once the other region comes back online.
Claiming keys
- Enter the key on the Code Redemption page.
- Select the region for your packs.
Note: You must install Hearthstone and complete the tutorial to receive your promotional packs.
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