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Common Problems
- How do I get the Hearthsteed?
- Didn't get the Hearthsteed after winning three games in Hearthstone.
- Hearthsteed mount has disappeared.
The Hearthsteed is an epic flying mount in World of Warcraft® that we are giving to Hearthstone®: Heroes of Warcraft players. To get your very own Hearthsteed, you need to win three Hearthstone matches against other players in Arena or Play mode.
Get Hearthstone!Once you win three matches, your Hearthsteed will be mailed to your characters in World of Warcraft. There may be a delay before you receive your mount in the mail. Please be patient and give your new mount some time to arrive. In some cases, it may take several hours to process.
If you still don't see your mount, try the following steps:
- Log out of the Battle.net desktop app and all game clients.
- Start the Battle.net desktop app and log in to Hearthstone.
- Log out of Hearthstone, then in to World of Warcraft. Check your mail for the mount.
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