Common Problems
- How do I send heirlooms via mail to other characters on another realm?
- Can I send my weapons to my alt on the other faction?
You can mail Battle.net Account-bound items to your other characters that reside on a different realm or faction on the same Battle.net account. To send cross-realm mail you need to enter the character's name, a hyphen "-", and the name of their server with no spaces: Character-RealmName.
Formatting examples:- Character-Lightbringer
- Character-AltarofStorms
- Character-Blade'sEdge
To quickly locate a character:
- Type the character name
- Press the tab key
- Select the appropriate name/realm combination from the dropdown menu
Note: You cannot send gold or non-Battle.net Account-bound items cross-server or cross-faction. If you add anything that is not a BoA item to the mail, it will not send.
Please log in to submit feedback.
Did you find this article helpful?
Great! Help us improve. Please rate the following from a scale of 1 to 5 stars:
Sorry to hear that! We'd like to know what's wrong. Please check any which apply:
Thanks for your feedback!