Common Problems
- I click on the installer and nothing happens
- Error: "An error occurred during the patch process. Please try reinstalling the game and re-applying the patch"
- Error: "Patching cannot be completed because the patch archive is corrupt."
- Error: "Diablo II needs to be updated. The developer of this app needs to update it to work with this version of macOS. Contact the developer for more information."
You can find the latest Diablo II (2000) installer here.
Note: The installer will install version 1.14b. Once installed, please launch the game and log in to Battle.net. This will prompt you to patch to the latest version 1.14d.
If you experience problems with the installer such as error messages or stalled installation progress, follow the steps for your operating system below.
- Run the Diablo II (2000) installer in Administrator Mode to resolve permissions issues.
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If you're using a wireless connection, optimize your internet connection to rule out a connection issue.
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Try closing background applications to resolve any software conflicts.
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Configure your security software's exception list to allow Blizzard applications to run.
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Update your drivers to resolve any compatibility issues.
Advanced Troubleshooting
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Disable any proxies that may interfere with the login module.
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Check your network configuration to find any issues with your firewall, router, or port settings.
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Try installing in safe mode (Windows 7) (Windows 8) (Windows 10) (OS X/macOS) to resolve any potential issues with Windows or third party processes.
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Run a security scan to remove any viruses or malware infections.
- Try adjusting some of your network card options to resolve any network related issues.
Note: As a 32-bit application, Diablo II (2000) will not run on MacOS 10.15 (Catalina) or later.
- Make sure to use the Archive Utility, not a third party tool, to extract the installer.
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Run the Blizzard Battle.net desktop app in Administrator Mode to address many installation, patching, networking, and start-up errors.
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If you're using a wireless connection, optimize your internet connection to rule out a connection issue.
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Repair Disk Permissions to resolve any permission conflicts with logon modules.
Advanced Troubleshooting
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Create a new administrator account to resolve permissions issues.
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Try closing background applications to resolve any software conflicts.
Tried everything here?
If you have tried all of these steps and still require assistance, please visit our Technical Support Forum or contact us.
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