Hearthstone Performance Issues and Crashes on Desktop or Laptop
Common Problems
- Hearthstone is running slow and choppy.
- My Hearthstone FPS is low.
Before you troubleshoot this issue, check the Hearthstone System Requirements to make sure your device hardware meets the minimum requirements.
- Make sure the Battle.net desktop app states Game is up to date for Hearthstone.
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Update your drivers to resolve any compatibility issues.
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Run the repair tool to repair any damaged game files.
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Try closing background applications to resolve any software conflicts.
Advanced Troubleshooting
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Overheating can cause performance issues, game crashes, and full computer lockups. Check for overheating components.
- If you're playing on a laptop, optimize your power management settings and graphics options for gaming.
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If the problem persists, uninstall and reinstall the game.
Tried everything here?
If you have tried these steps and still require assistance, please visit our Technical Support Forum or contact us.
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