This article was machine translated and may contain translation errors.
Common Problems
- When I click on on "restore items" the page refreshes
- Item restoration page is not working
- I can't restore my items
If you have loading issues on the item restoration page try the following:
- If you are using a mobile device, try on a computer .
- Clear the cache and cookies of your browser
- Try a different browser
- Try using a different device/network
If you tried the above and you are still having trouble, please try again later or contact us with a list of the items you wanted restored so we can investigate.
Note: Your character must have the materials gained from the original disenchantment in order for the item to be restored, including any currencies earned.
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