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Common Problems
- I purchased CoD: MW2 but there was an issue with the payment.
- I'm trying to buy Modern Warfare 2 but it's not working.
This is normally caused by one of the following issues:
- Incorrect billing information, either on the Battle.net Account or on the card
- A discrepancy between the registered account location and where the purchase is being attempted from
- The bank declining the purchase due to an unusual purchase pattern
- Multiple failed purchase attempts in a short amount of time
To resolve this, follow our Payment Troubleshooting guide.
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