Use the steps below to troubleshoot installation issues for Blizzard games.
What to do if your ticket is stuck and you can't remove it
This error occurs when you have connected to our patch server but you cannot download patch information.
Troubleshooting steps for if you can't claim a gift
What to do if you can't reset your password in the Blizzard website
Failed to download a required update. Please check your internet connection and try again.
How to read and analyze WinMTR data in order to track down a potential connection issue.
How to read and analyze Pingplotter data in order to track down a potential connection issue.
Failed to download a required update. Please check your internet connection and try again.
Troubleshooting steps for communication and transmission errors.