Before you can connect to the game servers, you must add a phone number to this account.
What to do if you get a "Something went wrong" error when logging in to the Battle.net Mobile App
How to resolve this error in the Blizzard Shop
Customer Support is unable to grant free merchandise or products to streamers.
How to remove or change the phone number on your Battle.net account
What to do if any settings you change do not save
Battle.net Balance cannot be used to pay for some Blizzard products
Information about this error when adding a phone number or an Authenticator to a Battle.net account
Information on Battle.net Phone Notifications
This article explains the process of speaking to a customer support representative or Game Master (GM).