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Purchasing is blocked on your account. Please contact Customer Support for assistance removing the block.

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Customer Support can assist in recovering Battle.net Accounts if provided with necessary information.

How to attach an Authenticator to your Battle.net account

What to do if you log into Diablo Immortal and your game progress was lost or reset

Troubleshooting steps for missing notifications on the Battle.net Mobile App

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Payment failed. Your financial institution may be denying the payment. Contact your bank or credit card issuer for help.