Follow these steps to resolve lockups or crashes in Heroes of the Storm.

Information on error BLZBNTAGT00000844

Information on error BLZBNTAGT0000083F

Failed to read a required file. Please close all other applications, temporarily deactivate your antivirus software, and try again.

Troubleshooting black screen crashes in Heroes of the Storm

Information about the preparing game data pop-up after launching Heroes of the Storm

Information on error BLZBNTBNA00000FB8

Information on error BLZBNTBNA00000FB9

Information about this error when adding a phone number or an Authenticator to a Battle.net account

Please don’t use this to uninstall. Use the Battle.net desktop app game options or the Windows Control Panel instead.