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Troubleshooting steps for issues installing the PTR client
Instructions for troubleshooting your network to allow Blizzard services to work properly.
Troubleshooting step for connection-related problems on Windows.
How to read and analyze Pingplotter data in order to track down a potential connection issue.
How to read and analyze WinMTR data in order to track down a potential connection issue.
A guide on running a traceroute on Windows and Mac.