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What to do if the item you're looking for is not offered by the vendor
Updated: 2 years ago
Article
What to do if you can't purchase Mysterious Arrows from Apprentice Darius.
Updated: 3 years ago
Article
Unable to purchase the Grim Veiled recipes from stitcher Au'phes, despite being at Tailoring 100
Updated: 3 years ago
Article
Purchasing is blocked on your account. Please contact Customer Support for assistance removing the block.
Updated: 3 years ago
Article
What to do if you added game time or subscription to the wrong account by mistake.
Updated: 1 year ago
Article
Information about what Submitted or Queued order statuses mean
Updated: 11 months ago
Article
Purchasing is blocked on your account. Please contact Customer Support for assistance removing the block.
Updated: 3 years ago
Article
How to gain access to the pre-order exclusive in-game items
Updated: 1 month ago
Article
What to do if you regret purchasing an item
Updated: 12 months ago
Article
Information on age-restriction error messages and how to resolve them.
Updated: 12 months ago
Article
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