How to repay a chargeback

Made a deposit or money transfer directly to Battle.net account bypassing the website.

How to unlock a character locked due to a billing issue

What to do if you are unable to use a payment method that you've used in the past.

Limitations for this payment method

What to do if your Hearthstone account appears locked or suspended

Information on refunds for purchases made for Diablo Immortal

How to verify the status of an order placed on the Battle.net Shop

Information about restrictions that can occur on your account if your orb balance becomes negative.

How to transfer gold or items left behind from a boosted or class trial character that is locked.