How to submit feedback or report an issue with the matchmaking system

How to identify and report suspicious communications received by mail, text or chat in Blizzard games.

Security software which can be used to resolve virus and malware infections.

How the silence penalties work

What to do if you cannot claim a reward from reaching a specific level in the Rewards Track.

How to obtain error logs for Blizzard games

What to do if you have lost access to your Blizzard Data File.

Troubleshooting for issues loading the BattleTag or Real ID friend list

Information on how rating for Hearthstone's battlegrounds is calculated.

Information on how to contact Blizzard Entertainment for any accessibility concerns with our games, support or products.