Purchasing is blocked on your account. Please contact Customer Support for assistance removing the block.

Information for tax-exempt organizations making digital purchases of Blizzard games and other digital products

Information on how to update your billing profiles.

Information about common payment issues and troubleshooting steps

Troubleshooting steps for the error: "account_not_trusted_write_locked"

Information about using PayPal Balance to make purchases in the Battle.net Shop.

Information about the Battle.net app and troubleshooting gametime display

How to verify the status of an order placed on the Battle.net Shop

Information about using pre-paid credit cards for Blizzard purchases

Information on Battle.net Phone Notifications