Friend or family member used payment information without permission and I would like a refund for the purchase(s) made
A temporary pre-authorization charge may be applied when making a digital purchase.
Information about authorization holds in your bank statement
What to do if you found a charge on your credit card, bank account statement, or PayPal account that you don't recognize.
This article highlights a few passages from the EULA that are most relevant to this policy.
Information about authorization holds on your bank statement
An authenticator is on the Battle.net account that you did not add.
Information about common payment issues and troubleshooting steps
Payments in the Battle.net Shop cannot be split between two payment methods