Troubleshooting steps for game crashes

Troubleshooting for game crashes with error "The application encountered an unexpected error"

Some overlay programs can cause Battle.net games to crash.

What to do if you are seeing an error after starting the game

Troubleshooting steps for crash problems

Steps to resolve issues when your Battle.net App is not installing or updating correctly, or if it is crashing.

Troubleshooting for Battle.net desktop app crashes.

Information regarding crashes accompanied by a Blue Screen

Comprehensive troubleshooting for any technical issue you encounter that does not have its own support article

Information and troubleshooting on error BLZBNTBNA00000005